Last updated: July 30, 2025

Welcome to Faive. Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use the Faive app and related services.

This Privacy Policy explains how Faive (“we,” “our,” “us”) collects, uses, shares, and protects your personal data when you use our mobile app, website, and services (“Services”). It also outlines your rights under applicable laws such as the General Data Protection Regulation (GDPR).

Agreement to Terms
By using any portion of the Services, you agree to comply with and be bound by these Terms. These Terms apply to you regardless of whether you are a “Member” (meaning, you have created an account with Faive) or are a “Visitor” (meaning, you are using or viewing the Service but have not created an account with Faive). The term “You,” “Your,” or “User” refers to both Members and Visitors. The Service is for personal, non-commercial use. You agree that you are using the Service for personal use only and not are not using the Service for or on behalf of any third-party, or for any commercial purpose.

Changes to Terms or Services
We may modify the Terms and our Services at any time, in our sole discretion. If we do so, we may let you know by email or by posting notice on the Service. Please review the Terms whenever we modify them. If you continue to use the Service after we posted modified Terms, then such use indicates to us that you agree to be bound by the modified Terms. If you don’t agree to be bound by the modified Terms, then please discontinue use of the Services. Because the Services are evolving over time, we may change or discontinue all or any portion of the Services at any time, without notice to you, at our sole discretion.

Information We Collect

1. Information You Provide
Account Information: Name, email, password, and profile details (e.g. username, photo, bio).
User-Generated Content: Products you save (Faives), Faivelists, posts, comments, and any content you choose to share.
Contact Information: If you connect your contacts (optional), we access names and emails to suggest connections.
Communication: When you contact support or engage with us, we collect related information.

2. Information We Collect Automatically
Device & Log Data: IP address, device type, operating system, app version, and crash logs.
Usage Data: Pages viewed, features used, interaction timestamps, and in-app behavior.
Cookies & Tracking Technologies: When applicable on web, we may use cookies or similar technologies to enhance performance and personalization.

Legal Bases for Processing (GDPR)
If you’re located in the EU/UK, we only process your data when we have a legal basis, including:
Consent (e.g. marketing communications)
Contractual necessity (e.g. to provide the app)
Legitimate interests (e.g. improving product performance)
Legal obligations (e.g. fraud prevention)

How We Use Your Information
We use your data to:
Create and manage your account
Provide core features like saving, curating, and sharing Faives
Personalize your feed and recommendations
Enable social discovery (e.g. showing Faivelists from people you follow)
Communicate updates and respond to support requests
Improve, analyze, and debug the app Ensure safety, compliance, and platform integrity

How We Share Your Information
We do not sell your personal information.
We may share your data with:
Other Users: Information you make public (e.g., your Faivelists, profile) may be visible to others.
Service Providers: Partners that help us operate Faive (e.g. cloud hosting, analytics, customer support tools).
Legal & Regulatory: To comply with laws, protect rights, prevent fraud, or enforce our Terms.
Business Transfers: In the event of a merger, acquisition, or restructuring.

Your Rights & Choices
If you're in the EU/UK (GDPR): You have the right to:
Access, correct, or delete your data
Restrict or object to processing
Withdraw consent at any time
Port your data to another service
File a complaint with a data protection authority

If you're in California (CCPA/CPRA): You have the right to:
Know what personal information we collect
Request deletion of your data
Opt out of data sharing (we do not sell data)
Limit use of sensitive personal information (we do not collect SPI in the CCPA sense)
Not be discriminated against for exercising your rights

To exercise your rights, email us at privacy@faive.io or use in-app privacy controls (where applicable).

Data Retention
We retain your information as long as your account is active or as needed to provide services. You may delete your account at any time, and we will delete your data unless legally required to keep it.

Data Security
We use industry-standard safeguards (encryption, access controls, monitoring) to protect your data. However, no system is 100% secure.

International Data Transfers
If you’re outside the United States, your data may be transferred to and processed in the U.S. We ensure adequate protections via Standard Contractual Clauses (SCCs) and other lawful mechanisms.

Children’s Privacy
Faive is not intended for users under 13 (or under 16 in certain jurisdictions). We do not knowingly collect data from children. If we learn we have, we’ll delete it.

Changes to This Policy
We may update this policy from time to time. Material changes will be communicated via the app or email.

Contact Us
If you have questions, concerns, or requests, reach out to privacy@faive.io